Effective Date: May 7, 2026

Signature Catering by Ovy ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights when you visit signaturecateringchicago.com or contact us about wedding catering services.

Information We Collect

When you submit our inquiry form or contact us by phone or email, we collect: Contact information: your name, email address, and phone number. Event details: your wedding date, venue, estimated guest count, and any preferences or dietary requirements you share with us. Communication history: copies of emails, text messages, and notes from phone calls related to planning your event. Website usage data: standard analytics data collected through Google Analytics and Squarespace's built-in analytics.

We do not collect payment card information through this website.

How We Use Your Information

We use the information you provide to respond to your inquiry, build a custom menu and proposal, coordinate logistics with your venue and vendors, send booking confirmations and event-day updates, and send transactional SMS/MMS messages related to your inquiry or booking.

SMS / MMS Messaging

By providing your mobile phone number, you consent to receive SMS and MMS messages from Signature Catering by Ovy about your inquiry, tasting, contract, deposit, balance, and event-day logistics. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Mobile phone contact information will not be shared with or sold to third parties for marketing purposes.

How We Share Your Information

We share your information only as needed to plan and execute your event: with our internal team (Chef Ovy, Atti, Nereida, and event-day staff), vendors directly involved in your event, and service providers who operate our business (Squarespace, Google Workspace, Dialpad, Google Analytics). We do not sell your personal information. We do not share your contact information for marketing purposes.

Cookies and Analytics

Our website uses cookies for essential site functions and Google Analytics (G-1237HCK729) to understand which pages couples visit. You can disable cookies through your browser settings.

How Long We Keep Your Information

Active inquiries and bookings: duration of our work together plus seven years. Inactive inquiries: up to two years from last contact. Anonymized analytics: retained indefinitely.

Your Rights

You may request a copy of your information, ask us to correct or delete it, or opt out of SMS by replying STOP. To exercise these rights, email info@signaturecateringchicago.co m with the subject "Privacy Request" and we will respond within 30 days.

Children's Privacy

Our services are for adults planning weddings. We do not knowingly collect information from children under 13. Contact info@signaturecateringchicago.com if you believe we have.

Third-Party Links

We are not responsible for the privacy practices of third-party sites we may link to.

Changes to This Policy

We may update this policy from time to time. The Effective Date reflects the most recent version.

Contact

Signature Catering by Ovy

7035 W Addison Street, Chicago, IL 60634

Email: info@signaturecateringchicago.co m

Phone: (312) 767-4080